In such a competitive and global market, the quality is increasingly a differentiating factor of organizations.
ISO 9001: 2015 defines Quality as the degree to which a set of inherent characteristics (distinctive characteristics) of an object (product, service, process, person, organization, system or resource) comply with the requirements (need or expectation that is stated generally implied or obligatory).
This new standard also poses new challenges to organizations, forcing them to look into them and put in their quality management systems issues such as context analysis, thought based on risk, risk analysis, among others.
To help organizations in this challenge CRZD Solutions develops the following services in the field of Quality:
